Unit 9, Trayga Park, 110 Richards Drive, Midrand

Unit 9, Trayga Park, 110 Richards Ave, Midrand

Return & Exchanges

Our policy lasts 10 days after collection or delivery. If 10 days have gone by since collection or delivery, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted:

  • Any item that is returned more than 10 days after collection or delivery


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at .

Sale items

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.


We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and send your item to: Unit 7, Trayga Park, 997 Richards Drive, Midrand, GT, 1683, South Africa.


To return your product, you should mail your product to: Unit 7, Trayga Park, 997 Richards Drive, Midrand, GT, 1683, South Africa.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.


Please sign up to receive our monthly specials, news and reviews.

BATT Tech is committed to protecting and respecting your privacy.

We will only use your personal information to administer your account and to provide the services you requested from us, namely e-mailing, SMS’ing or calling you about our new specials, products and services. By providing your details you consent to us contacting you for this purpose.

If you no longer at any time wish to receive correspondence from us, simply click the Unsubscribe button on the next e-mail you receive from us and you will not be contacted again. For more information on how we are committed to protecting and respecting your privacy, please review our Privacy Policy.